At MedicineOnline.pk, your privacy is our top priority. When you place an order or create an account with us, we collect only the basic information we need — such as your name, phone number, delivery address, and email. This information is used solely to process your order and keep you updated on your delivery. We do not collect anything beyond what is necessary to serve you.

Your personal information is completely safe with us. We never sell, share, or disclose your data to any third party for marketing or commercial purposes. The only exceptions are our trusted delivery partners and payment processors — who need limited information strictly to complete your order. Every partner we work with is bound to the same level of confidentiality we uphold ourselves.

When you upload a prescription on our platform, it is reviewed only by our qualified pharmacy team for order verification. Your medical information is treated with the highest level of care and is never shared outside of our internal pharmacy process. All data is stored securely on protected servers with encrypted connections.

You are always in control of your information. At any time, you can request to view, update, or delete your personal data by contacting us at admin@medicineonline.pk or calling +92-321-122776. We are committed to responding to all privacy-related requests within 7 working days.