Description
xBook your lab test for a convenient home sample collection service. Expect a call from a lab representative to confirm and schedule your test at your preferred time. A certified professional will visit your location to assist you with the sample collection process. Once your samples are processed, you will receive an SMS with instructions to download your reports directly to your phone.
Delivery & Returns
xDelivery
- We deliver across Pakistan: usually 1–2 business days to major cities and 3–5 business days elsewhere.
- Free delivery on orders above Rs 15,000; a flat Rs 450 delivery charge applies to smaller orders.
- Cash on Delivery is available in Sindh. Elsewhere in Pakistan, pay by bank transfer or card.
- Insulin, vaccines and other cold-chain medicines are shipped in insulated packaging with cool packs.
Returns and refunds
- If an item arrives damaged, expired, defective, wrong or missing, tell us within 48 hours of delivery and send photos of the item and packaging.
- For your safety, opened medicines, dispensed prescription medicines and change-of-mind returns cannot be accepted.
- Approved refunds are processed within 7–10 business days, or as store credit for Cash on Delivery orders.
See our full Shipping Policy and Refund Policy.
- Choosing a selection results in a full page refresh.
