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Free delivery on orders above Rs 15,000 (otherwise Rs 450). 1–2 business days to major cities, 3–5 elsewhere.
We deliver across Pakistan, usually in 1–2 business days to major cities and 3–5 business days elsewhere. Delivery is free on orders above Rs 15,000; a flat Rs 450 applies to smaller orders. Cash on Delivery is available in Sindh; elsewhere, pay by bank transfer or card. Cold-chain medicines such as insulin are shipped in insulated packaging.
If an item arrives damaged, expired, defective, wrong or missing, tell us within 48 hours of delivery and send photos of the item and packaging. For your safety, opened medicines, dispensed prescription medicines and change-of-mind returns cannot be accepted. Approved refunds are processed within 7–10 business days, or as store credit for Cash on Delivery orders.
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See our full Shipping Policy and Refund Policy.
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